Transportation Resources

Medical Transportation Management (MTM) is the state of Mississippi’s non-emergency transportation (NET) manager. We arrange rides free of charge for eligible Fee for Service (FFS) Medicaid beneficiaries throughout the state. Call us to set up a ride to your health care provider for a covered medical service if you have no other way to get there. If you are a beneficiary, medical facility, or transportation provider seeking more information about NET services, select one of the pages above for details specific to your needs.

Remember:

• All rides must be for a covered medical service
• You can schedule a ride Monday through Friday from 7 a.m. to 8 p.m
• You must call at least three business days before your appointment
• Have your trip information ready when you call
• Be ready at least 15 minutes before your ride is scheduled to arrive

Important Toll-Free Phone Numbers

• To schedule a ride call 1-866-331-6004
• To file a complaint call 1-866-436-0457
• If your ride is late call 1-866-334-3794

Mississippi MTM